All new products offered by Venue Supply Company, unless otherwise noted, are backed by the manufacturer's written warranty.

Understandably, no matter from whom you purchase product, the manufacturer will ultimately be responsible for supporting its written warranty.  The key difference to keep in mind when making your purchase is that Venue Supply will work with you to assure that your needs are met. We will assist you in any way possible to see that issues concerning service, be it warranty or non-warranty, are handled in a manner that meets or exceeds the written warranty of the manufacturer of any product we sell.  While we will support your concerns in every way possible, Venue Supply will not be held responsible for the outcome of the service provided by the manufacturer.

For assistance regarding product warranty and service please contact us and speak with a Venue Supply representative.

For your convenience, we have compiled a list of the manufacturers and either a link to their warranty statement or the term of their warranty on the products sold by Venue Supply Co. (info subject to change)

  • American DJ
    MANUFACTURER’S LIMITED WARRANTY PERIODS:
    American DJ Lighting and American DJ Branded Products = 1-year (365 days) Limited Warranty (Such as: Special Effect Lighting, Intelligent Lighting, UV lighting, Strobes, Fog Machines, Bubble Machines, Mirror Balls, Par Cans, Trussing, Lighting Stands etc. excluding Laser Products, StarTec Series and lamps)
    American DJ Laser Products = 90-Day Limited Warranty
    American DJ StarTec Series Products = 90-Day Limited Warranty
    American DJ L.E.D. Products = 3-year (1095 days) Limited Warranty (excluding motors which have a 1-year (365 day Limited Warranty)
  • American Audio
    MANUFACTURER’S LIMITED WARRANTY PERIODS:
    All American Audio Products = 1-year (365 days) Limited Warranty (except V-Plus Series Amplifiers)
    All American Audio V-Plus Series Amplifiers = 3-year (1095 days) Limited Warranty
  • Antari
  • Chauvet
  • Elation
  • Global Truss
    - Generally 1-Year Mfg Warranty, ask your VSC sales associate for more detailed information
  • X-Laser